Shipping Policy
The Hitting String - Shipping Policy
Effective Date: January 1, 2024
At The Hitting String, we aim to provide a seamless and efficient shipping experience for our customers. Please review our Shipping Policy below:
1. Shipping Methods:
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We offer USPS (United States Postal Service) as our primary shipping carrier.
2. Shipping Timeframe:
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Orders are processed and shipped within 1-2 business days of order placement.
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Delivery times are estimated to be between 3 to 5 business days from the date of shipment.
3. Shipping Cost:
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A flat shipping fee of $9.99 will be applied to all orders within the United States.
4. Tracking Information:
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Once your order is shipped, you will receive an email confirmation with tracking information. This allows you to monitor the progress of your shipment.
5. Shipping Restrictions:
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Currently, we only ship within the United States.
6. Delivery Address:
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Please ensure that your shipping address is accurate and complete. The Hitting String is not responsible for orders shipped to incorrectly provided addresses.
7. Shipping Updates:
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We strive to keep you informed about the status of your order. In the event of any unexpected delays, we will promptly notify you via email.
8. Weekend and Holiday Shipping:
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Please note that orders placed on weekends or holidays will be processed on the next business day.
9. Contact Information:
If you have any questions or concerns regarding our Shipping Policy, please contact us at:
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Email: sales@TheHittingstrings.com
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Phone: 949-212- 4627
Thank you for choosing TheHittingStrings.com.. We appreciate your business and look forward to delivering your sporting goods promptly and efficiently.
Return Policy
The Hitting String - Shipping Policy
Effective Date: January 1, 2024
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The Hitting String-Return Policy
At The Hitting String Store, we strive to provide excellent products and customer service. Our return policy ensures a fair and transparent process for our valued customers. Please read the following guidelines carefully:
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Eligibility for Returns:
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To be eligible for a return, the item must be in its original condition and unused.
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The product should be returned in the original packaging with all tags, labels, and accessories intact.
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If the returned items do not satisfy these requirements, your return will not be eligible for a refund or exchange.
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Exceptions:
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Discounted items from a final sale cannot be returned for a refund or exchanged.
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We do not accept returns for products that have been used, altered, or damaged due to customer misuse, negligence, or improper care.
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Timeframe for Returns:
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Our standard return window is 30 days from the date of purchase.
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Please note that some items may have a different return period (e.g., electronics, perishables, or customized products). Check the product details for specific information.
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Refunds and Exchanges:
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If your return meets the eligibility criteria, we will process a refund to your original payment method.
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Exchanges are subject to product availability.
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For any questions or assistance regarding returns, please reach out to our customer support team at Email: sales@thehittingstrings.com Phone: 949-212- 4627
Thank you for choosing TheHittingStrings.com. We appreciate your business and look forward to delivering your sporting goods promptly and efficiently.