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Shipping Policy

The Hitting String - Shipping Policy

Effective Date: January 1, 2024

At The Hitting String, we aim to provide a seamless and efficient shipping experience for our customers. Please review our Shipping Policy below:

1. Shipping Methods:

  • We offer USPS (United States Postal Service) as our primary shipping carrier.

2. Shipping Timeframe:

  • Orders are processed and shipped within 1-2 business days of order placement.

  • Delivery times are estimated to be between 3 to 5 business days from the date of shipment.

3. Shipping Cost:

  • A flat shipping fee of $9.99 will be applied to all orders within the United States.

4. Tracking Information:

  • Once your order is shipped, you will receive an email confirmation with tracking information. This allows you to monitor the progress of your shipment.

5. Shipping Restrictions:

  • Currently, we only ship within the United States.

6. Delivery Address:

  • Please ensure that your shipping address is accurate and complete. The Hitting String is not responsible for orders shipped to incorrectly provided addresses.

7. Shipping Updates:

  • We strive to keep you informed about the status of your order. In the event of any unexpected delays, we will promptly notify you via email.

8. Weekend and Holiday Shipping:

  • Please note that orders placed on weekends or holidays will be processed on the next business day.

9. Contact Information:

If you have any questions or concerns regarding our Shipping Policy, please contact us at:

Thank you for choosing TheHittingStrings.com.. We appreciate your business and look forward to delivering your sporting goods promptly and efficiently.

Return Policy

The Hitting String - Shipping Policy

Effective Date: January 1, 2024

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The Hitting String-Return Policy 

At The Hitting String Store, we strive to provide excellent products and customer service. Our return policy ensures a fair and transparent process for our valued customers. Please read the following guidelines carefully:

  1. Eligibility for Returns:

    • To be eligible for a return, the item must be in its original condition and unused.

    • The product should be returned in the original packaging with all tags, labels, and accessories intact.

    • If the returned items do not satisfy these requirements, your return will not be eligible for a refund or exchange.

  2. Exceptions:

    • Discounted items from a final sale cannot be returned for a refund or exchanged.

    • We do not accept returns for products that have been used, altered, or damaged due to customer misuse, negligence, or improper care.

  3. Timeframe for Returns:

    • Our standard return window is 30 days from the date of purchase.

    • Please note that some items may have a different return period (e.g., electronics, perishables, or customized products). Check the product details for specific information.

  4. Refunds and Exchanges:

    • If your return meets the eligibility criteria, we will process a refund to your original payment method.

    • Exchanges are subject to product availability.

  5. For any questions or assistance regarding returns, please reach out to our customer support team at           Email: sales@thehittingstrings.com                                                                                                                                        Phone: 949-212- 4627

Thank you for choosing TheHittingStrings.com. We appreciate your business and look forward to delivering your sporting goods promptly and efficiently.

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